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Multi-channel retailing offers many products and forms of purchasing. This entails opportunities and risks for retailers. Buyers expect more and more from their retailers and thanks to the internet are able to communicate more easily and pass on their customer experience.

We support you with the introduction of Microsoft Dynamics AX for retail. As a German medium-sized company or large company you receive a professional and consistent solution for

  • Multi-channel management
  • Store management
  • Merchandising
  • ERP

You receive a practical and innovative solution which simplifies your processes in the retail trade and makes your business operations more transparent.

Microsoft Dynamics 365 for retail is a fully integrated ERP solution which supports the

  • Productivity of employees
  • Improvement of the complete supply chain and its distribution channels
  • Success of your business operations

Product overview: the ERP solution for retailing

Functions and application possibilities for Microsoft Dynamics 365 2012 in the retail trade at a glance:

  • Multi-channel management
  • Centralised store management
  • More flexible POS
  • High performance merchandising
  • Order management
  • Replenishment

The advantages of Microsoft Dynamics 365 for retail

High performance:

  • Transparent processes for all distribution channels
  • Reduced complexity through central control of hardware, user interfaces and employee profiles
  • Individual adjustment of user interface for POS systems
  • Easy access to information in real time


  • Definition and control of cross-channel scenarios
  • Extendable design to improve workflows and provide differentiation to the competition
  • Global, cross-border solution
  • Social networks as a new source of turnover, customer feedback and digital marketing
  • Integration of Amazon, eBay, Facebook and Twitter in your channel strategy


  • Implementation in steps
  • High performance tools enable an easy, template-based configuration
  • Trade-specific roles and security settings available out-of-the-box
  • Improved co-operation thanks to networked store personnel (self-service portals on the basis of Microsoft Sharepoint)


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Services Provided

  • D365FO Support
  • D365FO Customizations
  • SuiteCRM Implementation
  • Ticketing System Implementation
  • Website Development/Design
  • Odoo ERP Implementation